Welcome to the Epperson Ranch Community!
The lagoon is privately owned and it is not managed by the CDD. For all inquiries, including getting access to the lagoon, please contact Aaron Taylor at email@example.com or by phone at (813) 572-0775.
The main entry gates operate on a timed schedule. This means that the gates open at 6:00 a.m. and close promptly at 7:00 p.m. daily. Residents can access the community outside of these hours using their registered gate transmitter (commonly referred to as a “key fob” or “gate clicker”) or a 4-digit immediate access code (commonly referred to as a “pin” or “code”).
Residents have the option of registering a telephone number to be programmed into the system directory for the front entry gate. Once a telephone number is registered and programmed, guests will be able to find the resident’s name on the display, press the “CALL” button, and then the system will dial the telephone number that is registered for your household. Once you answer the call, press the number “9” on your phone’s keypad to grant access to the caller. If you elect to register a telephone number in the directory, only your name will be shown on the keypad for visitors to view. To enter the community using the 4-digit immediate gate access code, press “#” before entering the code.
*If the phone number rings to a cell phone, press and hold the number “9” for a few seconds before ending the call.
***PLEASE PRESS THE BUTTONS ON THE KEYPAD FIRMLY AND SLOWLY TO ENSURE THAT THE SYSTEM RECOGNIZES THE ENTRY***
Pedestrian Gate Access
To access the community via the pedestrian gates at either side of the main entry gate, hold your pedestrian gate access card in front of the card reader to open the gate; open the gate immediately as the gate only releases for a short time.
Amenity Manager Scheduled Hours
The Amenity Manager's office hours are as follows:
ONSITE: FOURTH Wednesday of the month (at the lagoon)
Monday & Wednesday: BY APPOINTMENT ONLY
Tuesday, Thursday, Friday: 9:00 AM - 3:00 PM
CLOSED FOR LUNCH FROM 12:00 PM - 1:00 PM DAILY
Jump to: Frequently Asked Questions (FAQs)
The CDD manages and maintains all common areas of the community such as, front entry features, landscaping at the entrances and parks, lighting issues, turf fertilization and pest control. The HOA is responsible for maintaining and enforcing all of the covenants, conditions, and restrictions related to the use of each homeowner’s property, including their front yard and back yards.
Artemis Lifestyles, formerly Titan Management, is the new management company for Epperson Ranch. Artemis is responsible for managing the following matters:
- Architectural Applications
- Violation inspections and enforcement activity
- Collection of the homeowner assessments
If you have any issues or concerns, contact firstname.lastname@example.org or you may call (407) 705-2190.
Check out the Artemis Lifestyles Epperson Ranch HOA website for more information - https://artemislifestyles.com/community/epperson.
John Atwell is the new manager for Epperson Ranch. John will be performing monthly inspections of the property to keep Epperson Ranch a premier community in the area. He will also be managing the Architectural Review process with the Board. John may be contacted at email@example.com or at (813) 451-7427.
Questions About Your Account
If you have a question about your account, you may contact the Artemis account representative for Union Park, Patty Dove. Patty may be contacted via email at firstname.lastname@example.org or at (407) 705-2190 ext. 168.
Architectural Review Board (ARB)
Should you wish to make ANY exterior changes to your home or property, please contact Artemis at https://www.artemislifestyles.com/ and look for the ARB Request tab. You may also go to https://www.titanhoa.net/ticket/arb/index.php. The online application may take up to one month for approval, but we make every effort to turn the applications around as quickly as possible!
Spectrum Bulk Account Customer Service
If you are experiencing an issue with your cable or internet, please contact Spectrum at (855) 285-3020. Make sure to mention that you are a bulk customer at Epperson Ranch HOA.
How do I access the amenities at Epperson Ranch?
Residents of Epperson Ranch can access the amenities using a gate transmitter, 4-digit access code, or pedestrian gate access card. The gate transmitter, 4-digit access code, and pedestrian gate access card must be registered with the CDD before they can be used to gain access. To register, please follow the instructions listed below. PLEASE NOTE: This registration is in addition to your registration with the HOA and is used for internal purposes ONLY.
For Homeowners & Renters:
1) Download Amenity Access & Registration Form
Click on the link to download the Amenity Access & Registration Form - https://www.eppersonnorthcdd.org/com/74/documents/C10D4D97-4201-0A8E-0002EB009DD74EA4.pdf
2) Complete the form
You can either complete the form on your computer using the fill in PDF fields or you can print it out and complete it by hand.
3) Submit the form
Return the completed form and verification documents to the Amenity Manager via email to email@example.com or via regular mail to 15310 Amberly Drive, Suite 175, Tampa, Florida 33647.
Acceptable verification documents include:
- Proof of ID (driver’s license, valid state issued photo ID, or military ID)
- Proof of Residency (copy of deed, closing document, or current utility bill)
4) Add "AmenityManager@dpfg.com" to your Contact List
To make sure that emails sent from the Amenity Manager are delivered to your main email inbox, please make sure to add "firstname.lastname@example.org" to your email contact list.
Applications are processed in the order that they are received.
Activation times may vary based on the volume of applications being submitted to the Amenity Manager.
Shipping and handling fees apply to all requests for devices sent in by mail. Mail the items listed below to the district office located at 15310 Amberly Drive, Suite 175, Tampa, FL 33647 to complete the request.
Requirements for mailed requests:
- Completed Amenity Access & Registration Form
- A check or money order made payable to “Epperson Ranch CDD” for the total amount for each replacement device being requested.
- A separate check or money order made payable to “Epperson Ranch CDD” in the amount of $10 for shipping and handling.
Generally speaking, delivery of the devices can take 7-10 business days. Upon moving out of the community, please discard or return transmitters to the District Office for deactivation.
Jump to: Amenity Documents
What do I do if my access code stops working?
To reset your access code, send the Amenity Manager an email with your property information, including resident name, property address, and neighborhood name.
The previous owners provided me with a device but it is not working. What do I do?
When residents vacate the community, the registered device(s) and pin(s) for the household are deactivated unless ownership is transferred over to the new owner or renter. To request the transfer, send the Amenity Manager an email with your property information, including resident name, property address, neighborhood name, and registered device and/or pin information.
I am new to the community and would like to be informed about upcoming events. Does my community have an events calendar?
Yes, the event calendar can be found on the Events page. Please note that the event calendar only advertises the events that were reserved through the CDD, such as the meetings held by the Board of Supervisors, and private events where a rental agreement or a written request was submitted to the CDD.
What do I do if my gate remote stops working?
Gate remotes can stop working for a number of reasons. If the gate remote doesn’t respond or the light doesn’t illuminate when the button is pressed, the remote may no longer be registered in the entry gate system or may need a new battery. If the gate remote still doesn’t respond after replacing the battery, and the light does illuminate when the button is pressed, the remote may need to be re-programmed.
To re-program your gate remote, please contact the Amenity Manager with your property information, including resident name, property address, and neighborhood name, along with a photo of the back of the gate remote, if possible, or the gate remote’s device number (ex: TR# XXXXX). If the gate remote still doesn’t respond after reprogramming the device, the remote will need to be replaced.
How do I purchase a replacement gate remote?
Residents can purchase a replacement gate remote by placing an order with the CDD. To place an order, please contact the Amenity Manager.
I am hosting a private event after hours and would like to provide my guests with a temporary gate code to access the community. How do I request a temporary gate code?
Residents have the option of requesting a temporary gate code to be programmed in the entry gate system to allow access for a limited amount of time. Some examples of where a temporary gate code was used include: events at a resident’s home, a temporary visitor, or a vendor completing a short-term project at a resident’s property address. To request a temporary gate code, please contact the Amenity Manager.
There's a streetlight in my community that appears to be malfunctioning. Who do I contact?
Contact your local electric company to report streetlights or area lights that are out or malfunctioning.
I spotted a gator in my community! Who do I contact?
Contact the Florida Fish & Wildlife Conservation Commission to report fish kills, wildlife emergencies, sightings, and any other related wildlife concerns.
The trash has not been picked up in quite some time. Who do I contact?
Contact the company that services your neighborhood to report a missed trash or recycling pick up or any other trash related issues. PLEASE NOTE: Trash or recycling bins that are not easily accessible to the hauler will not be picked up. Parking in the street on designated trash and/or recycling days is the most common cause of a missed pickup.
TIP: Speaking with the hauler directly may reduce your wait time significantly.